Terms and Conditions
These terms and conditions outline your rights and responsibilities when using our ecommerce fraud analytics platform. We update policies as the market and regulations evolve. Read each section carefully and reach out if anything needs clarification.
October 1, 2026
Permitted use of services
Use the platform only for legitimate business purposes, consistent with these terms and your organization’s needs. Misuse can lead to account suspension.
Eligibility requirements
Our services are intended for businesses and professionals operating in India. Users must have legal capacity and authority to enter into agreements under applicable law.
You confirm you are authorized to use our services for your organization or on your own behalf. Misrepresentation of eligibility is grounds for termination.
User responsibilities
Using our platform comes with certain responsibilities. Failing to meet these obligations can impact your account and analytics quality.
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Users are responsible for maintaining the confidentiality of their account credentials and any actions taken under their login.
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It is your duty to ensure the accuracy of any information submitted to the platform. Incorrect or misleading data can impact analytics quality and compliance.
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Users must comply with all applicable laws when accessing or using our services, including data protection and privacy regulations.
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You are expected to review and understand all platform guidelines, updates, and notices. Ignorance of policy changes does not exempt you from compliance.
Key definitions
To keep things clear, here are definitions for common terms used throughout these terms and conditions. If you see a word in quotes, it means something specific on our site.
“Platform” refers to our ecommerce fraud analytics website, related services, and all tools, dashboards, or interfaces provided to users.
“User” means any individual or organization accessing, browsing, or using our platform or services, whether as a business, partner, or visitor.
“Content” covers all text, reports, analytics, software, images, and data presented or accessible through the platform.
“Services” are the fraud detection, analytics, reporting, and integration features offered by our team through the website.
Prohibited activities
Certain behaviors and uses are strictly prohibited. Violations may result in immediate suspension or termination of your access to the platform.
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You may not use our platform for unlawful purposes or to violate any local, national, or international laws or regulations.
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Users must not attempt to gain unauthorized access to our systems, data, or other user accounts. Security testing without permission is strictly forbidden.
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Do not introduce viruses, malware, or harmful code to the platform. Any actions that compromise the integrity, security, or performance of our systems are prohibited.
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The use of bots, automated scripts, or scraping tools to extract data or disrupt service is not allowed. All interactions must be human-initiated and in good faith.
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Impersonation of our team members, misrepresentation of affiliation, or fraudulent use of the platform will result in immediate termination and possible legal action.
Intellectual property
All content, software, and analytics on the platform are protected by copyright, trademark, and other intellectual property laws. Users may not copy, modify, distribute, or reverse engineer any materials without written permission.
User submissions and feedback
You may submit information, feedback, or content through the platform as part of regular use. All submissions must comply with these terms and relevant laws.
User content rights
By submitting content, you grant us a non-exclusive right to use, display, and process it for service delivery and improvement. You retain ownership of your original materials.
Privacy and data protection
We process data according to our privacy policy, which explains collection, storage, and user rights in detail. Your privacy and security are core to our service.
Read our privacy policyDispute resolution
Disputes are handled first through informal negotiation. If unresolved, matters proceed to binding arbitration under Indian law. This process is designed to resolve issues efficiently and privately.
General disclaimer
We aim for clarity and transparency, but fraud analytics is a moving target. Information and tools are provided as-is, without promises of infallibility.
Important notice
The platform is a data analytics tool, not a substitute for professional advice or due diligence. Users are responsible for their business decisions.
Limitation of liability
We are not liable for any indirect, incidental, or consequential damages from use or inability to use our platform. Use data and reports as a guide, not as final business advice.
Indemnification
You agree to defend, indemnify, and hold us harmless from any claims, damages, losses, or expenses arising out of your use of the platform, breach of these terms, or violation of any applicable law.
Dispute arbitration
Any dispute that cannot be resolved informally will be settled by binding arbitration in accordance with Indian law. The arbitration process is confidential, and the decision will be final and binding for both parties.
Arbitration replaces court action for disputes, except where prohibited by law. Both sides agree to resolve issues privately rather than through public court proceedings.
EU dispute resolution
For disputes involving EU users, the Online Dispute Resolution (ODR) platform provided by the European Commission is also available. This is an additional, optional process for cross-border issues.
EU ODR informationGoverning law
These terms and conditions are governed by the laws of India. All disputes, interpretations, and enforcement of these terms fall under Indian jurisdiction. Users outside India must ensure compliance with their own local laws when accessing our platform.
Termination of access
We may suspend or terminate your access if you breach these terms or misuse the platform. You may also end use at any time. All rights and obligations that should survive termination will continue after closure.
Modifications to terms
We reserve the right to update or change these terms at any time to reflect changes in law, technology, or our business. Changes are effective when posted. Review this page regularly for updates.
Severability
If any part of these terms is found invalid or unenforceable, the remaining provisions remain in effect. Each section operates independently.
Entire agreement
These terms represent the complete agreement between you and our team regarding use of the platform and its services. Any prior agreements, written or oral, are superseded by this document.
Contact information
For questions about these terms, reach out directly to our team. We respond to every inquiry and clarify any policy details you find unclear. See our contact page for the fastest response.
Support email: content@ravinelora.sbs
Support phone: +91 613 845 0854
Office address: Yerwada, Commerzone IT Park India
Effective date: October 1, 2026
Version: v2.0